The maximum carry-on baggage weight was 5kg with maximum dimensions (length + width + height) of 115cm. Carry-on baggage was included in the price of the ticket.
All passengers were entitled to one piece of free baggage that was within 158cm in the total of the three dimensions (length + width + height). Economy passengers could check in one piece of 22kg baggage whereas premium class passengers could check-in a 25kg baggage.
The airline had 1 cabin class for their passengers, economy class, which came with a 2-1 configuration.
Snacks, water, and beverages would be served. Snack boxes contained sandwiches and cake.
Passengers could sit comfortably in grey padded seats, with fold-down trays.
In-flight entertainment was not available on their flights.
Madagasikara Airways passengers could check in online on the airline website.
Passengers had to arrive at the check-in desk at the airport two hours before the departure time of their flight. Passengers had to present the relevant travel documents to the check-in agent to check-in.
Madagasikara Airways flew to many airports within Madagascar before it ceased operations:
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