Silk Avia has a different baggage policy for carry-on and checked baggage.
Certain items are prohibited in both hand luggage and checked-in baggage, such as magnetic materials, stun devices, radioactive substances, and more. Liquids, gels, and aerosols in containers exceeding 100ml are not allowed in hand luggage. Rules for carrying liquids, aerosols, and gels include container size limits and placement in a transparent bag.
For Silk Avia passengers, the hand luggage allowance is up to 5kg. The maximum dimensions for hand luggage are 40cm height x 30cm width x 20cm depth, weighing up to 5kg. Multiple bags count as one piece, with a total combined dimension not exceeding 90cm.
In addition to hand luggage, passengers may bring essential items for the flight. Checked-in baggage should not exceed 115cm in total dimension. Non-standard luggage incurs additional charges based on actual weight.
The checked-in baggage allowance depends on the chosen tariff and will be either 0 / 10 / 20kg without charge).
The airline is using ATR 72-600, which offers a same class cabin configuration. You can expect the seating to be similar to an economy class product onboard. The cabin can hold up to 70 passengers.
As the airline has stated it operates aircraft with a capacity of around 70 passengers it is unlikely that they will install a premium cabin.
As Silk Avia operates primarily regional and domestic services on smaller aircraft it is expected that inflight entertainment and wifi is not installed. However, the airline may publish and offer an inflight magazine. We recommend that you bring your own entertainment to keep you occupied throughout the flight.
The airline hasn't yet confirmed if they offer an inflight food and beverages service. As the airline is expecting to operate both domestic and regional flights and offer low prices to match those of the national rail network, complimentary drinks and snacks may not be provided. The airline, however, may choose to offer these at a cost during the flight, more information will be available as they airline develops.
Silk Avia passengers can check-in at the airport or using their online check-in service they provide.
Silk Avia passengers can check-in on the Silk Avia website or using their app. Users can also use their app to check flight status and use other services.
It is unknown if the airline will have check-in facilities for use at the airport across the entire route network of the airline. These facilities could include self-service machines or the times that the facilities will be open and closed prior to departure. For domestic and regional flights we recommend arriving to the airport an hour and a half before departure.
It is unsure if Silk Avia will offer a frequent flyer program. As both this airline and the national Uzbekistan Airways is owned by the government it is possible they could share a similar program, UZ Air Plus. However, information regarding this is limited.
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