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All passengers are entitled to one item of free carry-on baggage and one small personal item.

For passengers on the basic Economic fare, the combined weight of these bags must not exceed 7 kg. For passengers flying on the Skybass fare, the combined weight of these bags must no exceed 10kg.

Baggage must not exceed the dimensions of 56cm × 36cm × 23 cm.

Here are examples of small personal items given by Thai VietJet Air:

• Handbag or book, magazine, camera, children food kit, duty-free bag, with dimensions no larger than 30cm × 20cm × 10 cm
• Jacket bag with dimensions no larger than 114cm × 60cm × 11cm
• Laptop bag with dimensions no larger than 40cm × 30cm × 10cm

There's no free checked baggage allowance on the basic Economic fare. However, checked baggage is available to purchase at an additional fee. Passengers flying on the Skyboss fare are entitled to 30kg of free checked baggage.

No one piece of baggage can exceed 32kg and dimensions must fit within 119cm × 119cm × 81cm

Economy Class is the most basic cabin class that VietJet Air offers. The Economy Class cabin is clean and comfortable, with a professional and friendly service delivered by the airline's expert cabin crew. Food and drink are served in Economy Class at an additional cost.

Economy Seats

The Economy Class gives 29" of seat pitch. At an additional cost, passengers can choose a seat with extra legroom.

The Business Class cabin, SkyBoss, is the airline's highest-tier of cabin class, with the best level of service both on and off the ground.

Benefits

Passengers with a Skyboss ticket are given an extended baggage allowance, free seat selection, lounge access (outside of domestic flights in Thailand), priority check-in and free changes and cancellations on the flight.

Once in-flight, passengers can enjoy a larger seat at the front of the cabin and a priority meal-service.

Business Seats

SkyBoss seats are the largest on the aircraft, giving extra space and comfort. SkyBoss seats are always located at the front of the aircraft so that passengers can quickly and easily disembark from the aircraft.

At this time, there's no WIFI network on Thai VietJet Air flights.

Online check-in is only available for select domestic VietJet Air flights and isn't currently available for Thai VietJet Air flights.

Passengers who aren't able to complete online check-in or would rather check-in in person can do so at the airport. To complete airport check-in, passengers must visit one of the airline's check-in desks and present the check-in agent with the relevant travel documents.

Passengers who aren't able to complete online check-in or would rather check-in in person can do so at the airport. To complete airport check-in, passengers must visit one of the airline's check-in desks and present the check-in agent with the relevant travel documents.